"The purity of a person's heart can be quickly measured by how they regard animals."
Anonymous
FAQ:
How long before we receive the product?
You will receive your personalized pet leash holder within 4 to 6 weeks from your order date.
What are the Payment Options?
Internet Sales - Paypal
(Click the red ORDER button to place an internet order)
Telephone Sales – Visa and MasterCard
In person – Cash, Visa and MasterCard
Payment in Full on all orders.
Do you Complete Custom Orders?
Yes.
We take custom orders from adding hooks to making holders with more than ten letters. Custom orders must be completed by phone.
Please call Toll Free 1-888-368-6960 or 519-268-6960 (London, ON, Canada) to leave a message for a customer representative to call you back.
What are the dimensions of the pet leash holder?
# of Letters
# of Hooks
Approx. Length
Letter Height
Total Height
(with hooks)
(CAN)
Not including applicable taxes and shipping charges
Pet Leash holders over 10 letters are custom orders. Contact Pets Unleashed for custom order quotes.
Are the holders for horse tack different than the pet leash holders?
Yes, we have increased length and depty of the hooks for horse tack holders. The total length with letters has been increased to 5 1/2 inches and the depth of the hook is 1 3/4 inches. The letter size remains consistent for all types of holders.in
How do we contact Pets Unleashed?
Through the Internet by sending an email to info@petsunleashed.ca
By Telephone at 1-888-368-6960 or 519-268-6960
Please be advised that upon leaving a message with your name and telephone contact information a representative will return your call within two business days.
Prearranged Visits are welcomed.
By Mail – PO Box 388, Dorchester, ON. N0L 1G0
Can we Paint the Product?
Yes, you can paint the product any colour that will enhance your décor, just remember to use metal paint.
Are you in any retail locations?
We are currently showing our product in the following retail locations.
Urban Dog Fitness & Spa, 37 Parliament Street, Toronto, ON
The Barkery, 6 George Street, Stratford, ON
The Cat's Bark, 572 Dundas Street, London, ON
Wellspring Dog Camp, Campbellville, ON - www.wellspringdogcamp.com
Bad Dawgs Training & Pet Daycare, Alliston, ON - www.baddawgs.ca
Simply Home, 1022 Queen Street East, Toronto, ON
Ryan's Global Pets, 19 Victoria Rd N, Guelph, ON
If you are a retailer or pet related company and would be interested in our products, please contact us at 1-888-368-6960.
Can I pick up my pet leash holder?
Yes, you can pick up your order but you will need to complete your order by telephone. Simply call 519-268-6960 or 1-888-368-6960. We are located in Dorchester, Ontario.
Do you ship outside of Canada?
Yes, we will ship to the United States. For Hawaii, Alaska and international orders, Please call for special shipping rates.
Shipping & Handling Rates:
Ontario Rates - $10.00
Canada Rates - $13.00
United States (excluding Hawaii and Alaska) - $12.00
I have several dogs but don’t want a holder for each of them, what should I do?
Be creative and come up with a generic pet leash holder for all your dogs like “Puppies” or “My Girls”.
We will also design two name holders like "Max & Milo".